Privacy Policy

1. Overview

Excela Studio (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit excelastudio.com, how we use it, and your rights regarding that information.

We keep this simple: we collect only what we need, we do not sell your data, and we treat your information with care.

2. Information We Collect

Information you provide directly

When you contact us, request a quote, or use our free audit tool, you may provide:

• Your name and email address
• Your business name and website URL
• Information about your project or business goals
• Any other details you choose to share in your message

Information collected automatically

When you visit our website, basic technical information may be logged automatically, including:

• Your IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page that linked you here)
• Device type (desktop, mobile, tablet)

This data is used only in aggregate form to understand how people use the site. It is not linked to any individual.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or project request
• Prepare a proposal or audit report
• Communicate project updates and progress
• Send invoices and manage payments
• Improve our services and website based on usage patterns

We do not use your information for unsolicited marketing. If you receive any follow-up communications from us, they will be directly related to your enquiry or project.

4. Cookies

Our website uses a minimal set of cookies. We do not use tracking cookies or advertising cookies.

• Essential cookies — required for the website to function correctly (e.g., session state). These cannot be disabled.
• Analytics cookies — anonymous data to help us understand page performance. No personal identifiers are stored.

You can disable cookies in your browser settings. Disabling essential cookies may affect certain website functionality.

5. Third-Party Services

We use a small number of trusted third-party tools to operate our business. These may process your data on our behalf:

• Vercel — our website hosting provider. Your IP address may be logged by Vercel's infrastructure as part of normal web hosting.
• Email providers — we use standard email to communicate with clients. Emails may be stored on our provider's servers.
• Payment processors — if you pay an invoice, your payment is processed by a PCI-compliant payment provider. We do not store card details.

We do not sell, rent, or share your personal data with any third party for marketing or advertising purposes.

6. Data Retention

We retain project-related information (emails, proposals, files) for as long as the client relationship is active and for a reasonable period thereafter, for legal and accounting purposes. Enquiries that do not result in a project are deleted within 12 months. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Request a copy of any personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal data
• Withdraw consent for any communications you have opted into
• Lodge a complaint with the relevant data protection authority in your jurisdiction

To exercise any of these rights, email us at hello@excelastudio.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your data. Our website is served over HTTPS. Access to client information is limited to authorised personnel only. No method of transmission over the internet is 100% secure, but we do our best to protect your information.

9. Children's Privacy

Our services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this page periodically.